Last updated: February 2023
At Seago® Goggles, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website or make purchases from us.
What Information We Collect
We collect both personal and non-personal information from you.
Personal information refers to data that can be used to identify you as an individual. Non-personal information refers to data that cannot be used to identify you.
Personal Information
The personal information we may collect includes:
- Contact data such as your name, email address, phone number, and postal address when you create an account, make a purchase, contact us via email or our contact form, or sign up for our newsletter.
- Payment information such as your credit/debit card number, expiration date, CVV code, and billing address when you make a purchase. This data is processed by our payment processor and not stored on our servers.
- Account data such as your username, encrypted password, order history, and any other data associated with your account.
- Demographics data such as your age, gender, location, and preferences when you voluntarily provide this information in surveys, contest entries, or interaction with our chatbot.
- Communications we may retain copies of any communications you send to us, including emails, chat logs, and social media messages.
Non-Personal Information
The non-personal information we collect includes:
- Device data such as your IP address, browser type, operating system, device type, referral URLs, unique device ID, and other technical data conveyed by your browser or device. This data helps us optimize your browsing experience.
- Usage data such as pages visited, links clicked, videos watched, purchases made, items added or removed from your cart, and other user actions on our website. This data helps us understand how visitors use our site.
- Cookie data such as session cookies, tracking cookies, and preference cookies. Cookies allow us to recognize your device and store some information to improve your browsing experience. You can disable cookies in your browser if desired.
- Analytics data such as Google Analytics to help us measure traffic, usage trends, and other site statistics.
How We Use Your Information
We use your information for the following purposes:
- Providing services such as fulfilling orders, processing payments, managing accounts, and providing customer service.
- Marketing such as sending product recommendations, promotions, updates, and newsletters that you have subscribed to. You can opt-out anytime.
- Analytics to analyze site traffic, understand user needs, and improve our website and services.
- Security and legal compliance to detect security incidents, protect against fraud, comply with legal obligations, and enforce our Terms of Service.
- Other purposes disclosed at the time of collecting information or with your consent. We will not use your data for any undisclosed or incompatible purposes.
Sharing Your Information
We may share your information with:
- Service providers to help operate our services such as payment processors, fulfillment centers, shipping carriers, chat providers, analytics vendors, and our web hosting service.
- Law enforcement agencies to comply with court orders, subpoenas, legal reporting requirements, or investigations.
- Successors in the event of a merger, acquisition, or asset sale, your data may be transferred to the new owners. You will be notified before any transfer and given the opportunity to have your data deleted.
We do not share your personal information with any third parties for marketing purposes and only share with service providers to the extent needed to perform their functions.
Your Rights and Choices
You have the following rights and control over your information:
- You can access, correct, update, or request deletion of your personal data by managing your account or contacting us directly.
- You can object to processing of your personal data or ask us to restrict processing.
- You can request export of your personal data in machine-readable form.
- You can opt-out of marketing communications by following unsubscribe links or changing preferences in your account.
- Cookies can be disabled through your browser settings. However, our website may not function properly without cookies enabled.
- You can file a complaint with us or with your local data protection authority if you feel we have not complied with data protection laws.
Data Retention
We retain your personal data as long as your account is active or for as long as needed to provide you with our services. We may retain some information after account deletion to comply with legal obligations, prevent fraud, assist with investigations, resolve disputes, analyze or troubleshoot programs, enforce our Terms of Service, or as otherwise permitted by applicable law.
Non-personal data is retained as necessary to improve our services, ensure security, or comply with legal obligations.
Data Protection
We take reasonable measures including encryption, access controls, and contractual obligations with third parties to protect your information and prevent unauthorized access or disclosure. However, no method of transmission over the Internet or data storage system is completely secure. We cannot guarantee absolute security.
Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will take steps to delete the information as soon as possible. Contact us if you believe your child’s data has been submitted to our site.
Changes to this Policy
We may occasionally update this Privacy Policy as needed to reflect changes in website, services, or legal requirements. The updated version will be effective immediately upon posting to our website. Your continued use of our site indicates acceptance of the revised Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]